Delivery

DELIVERY

We aim to dispatch all orders (where items are in stock) within 2 working days of payment being received. Please see the table below to review our current delivery charges. If there isn't an option suitable for you, please contact us to discuss your requirements.

UK

Standard Delivery (3 to 5 days)

Goods are dispatched using either Royal Mail Second Class post or our nominated courier service. The majority of parcels will require a signature upon delivery.

Priority Delivery (1 to 3 days)

Goods are dispatched using either Royal Mail First Class post or our nominated courier service. The majority of parcels will require a signature upon delivery

Next Day Delivery (1 day)

Goods are dispatched via Royal Mail Special Delivery. Order before 3pm for next working day delivery. (charges quoted apply to parcels upto 2kg in weight)

Overseas

Standard Delivery.

Goods are dispatched via either Royal Mail International Signed for or our chosen carrier service. Prices are pre-set for parcels upto 2kg in weight. We recommend that you request a delivery quote based on the actual weight of your parcel

Returns Policy

We honour your right to cancel an order under the Consumer Rights Directive (2013). You have 14 days in which to notify us that you wish to cancel and the 14 days commences on the day after you receive your order. This is your statutory 'cooling off' period. You can notify us by e-mail, or phone. it is your responsibility to return the goods at your own cost, obtain proof of return and to ensure the goods are adequately insured . You must notify us prior to sending the item back otherwise we cannot accept it.

Any promotional item or free gifts that were sent as part of the order must be returned also.

Any item being returned to us must be received by us within 14 days of us being notified of your intention to send the item back. Refunds will be processed within 14 days of receiving the goods back, or within 14 days of receiving proof of posting. The refund will include the cost of the standard delivery charge  ( if applied). If a priority or next day service was originally used to dispatch the goods, the additional cost will not be refunded.

Returns Address

Bakewell Gift & Bear Shop, 8 Matlock Street, Bakewell, Derbyshire, DE45 1EE 

Delivery to United Kingdom

Delivery Type

Order Value

Cost

Standard Delivery

Standard Delivery

£0.00 - £50.00

£50.01 and over

£2.99

FREE

Priority Delivery

£0.00 and over

£3.99

Next Day Delivery*

£0.00 and over

£10.00

Delivery to EU

Delivery Type

Min Weight

Max Weight

Cost

Standard Delivery*

0.00kg

2.00kg

£20.00

Delivery to Rest of the World

Delivery Type

Min Weight

Max Weight

Cost

Standard Delivery*

0.00kg

2.00kg

£30.00

*applies to parcels maximum weight 2kg